This course is intended for anyone who desires to manage their time effectively by using a variety of practical techniques taught in the course as well as the basic understanding of time management.

Do you believe that every team member should do whatever it takes to help the team? Do you believe that every team member should put themselves aside and fulfil whatever role the team needs? For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team.

To be a successful event planner takes a special person with a combination of creative and organizational skills. Attention to detail is a must, as is generating theme ideas for the event, launching an effective marketing campaign, and, if necessary, dealing with the unexpected. EVENT PLANNING FOR EVERYONE helps you develop and organize your ideas for your next event with a variety of tools and checklists to help you keep track of all the necessary details, from developing a budget to selecting a location to writing a press release.

Build a driving and intensional sales force and increase your overall sales revenue. Train your whole team with us.

• Sales for Beginners
• Sales for Sales Professionals
• Sales for Sales Managers

This course give students an overview of inbound call centers, managerial roles, and technologies that affect call centers. The course teaches students how to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers, identify customer expectations, reduce the percentage of lost calls, calculate staff levels, and identify the reports that are used to evaluate a call center's performance.

This fast-paced course is specifically designed for receptionists who work as an organization's first-impression representative at the front desk and for the personal assistant managing multiple tasks in a day. In addition to learning the elements of effective verbal and visual communication, participants will find out how to expertly satisfy even the most demanding, difficult people and follow business protocol and ethics, to portray a polite and friendly image with more confidence and using body language correctly

Performance management is a holistic process of people management in which the primary objective is the establishment of a culture in which individuals and groups take responsibility for the achievement of high levels of organisational performance through enhancement and full utilisation of their own skills, behaviour and contributions.

This course will allow you to effectively manage, measure, implement and monitor performance in all areas of your organization.

This course is intended for anyone who would like to understand stress and develop coping mechanisms and positive life changes to experience health and happiness on a continual basis. This workshop will explore the many facets of stress and give practical solutions and plans of actions in work and personal scenarios.

Whether it's in the form of visible back biting or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

Are you leading a fulfilled life? Do you know what your real potential is? Are you using your innate talents and strengths optimally in your place of work and elsewhere? Do you have the opportunity to do what you do best every day? Are fixated on your weaknesses instead of you strengths?

Time is inevitable, but through photography one can capture a slice of life and make the memory last forever. Whether capturing a child’s first step to an important global event. Photography can take on many forms from corporate photography to fine art, often instilling a unique and personal idea, concept or emotion to each individual viewer visually.

This course is aimed at students who are in the customer service field and want to improve their knowledge of customer service basics. Students will discuss what it means to have a service culture in an organization. They will examine customer service skills that include organization, communication, and personal motivation.

This course also covers customer service as a process that includes greeting, listening, questioning, responding, and resolving. Students will discuss each step of the process in detail. Students do not need to have any prior knowledge of customer service to take this course.

Kudos to you – if you’re reading this, chances are you already have many management tools in your possession. This course adds new tools to that toolbox.  Through an interactive and process-driven programme we will explore and critically analyse the commonly held assumptions of management. You will learn how to translate the tools and experience you already have into core competencies and on-the-job skills.

This course enables students to adhere to business protocol and ethics, to portray a polite and friendly image with more confidence and using body language correctly. Students will learn to distinguish between Personal vs Professional Life and how to dress professionally.Communicate well and across different cultures and be a better conversationalist..

This course teaches students to answer the telephone professionally and politely, adapting your voice to communicate clearly,portray a polite and friendly image,how to politely put someone on hold as well as transferring calls correctly and efficiently,taking thorough messages,dealing with difficult callers,using effective listening techniques,improved confidence.

This course teaches students the basics of negotiations. Students will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation.