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Overview

Welcome to the third part of our Microsoft Office Outlook training course. Outlook is Microsoft’s powerful and easy-to-use personal information management program.

This course is intended to help all users get up to speed on the different features of Outlook and to become familiar with its more advanced selection of features.

By the end of this course users should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others, managing Outlook data files, and managing e-mail security.

Features & Benefits

<ul>
	<li> This is an authorised Microsoft Official Course (MOC), a preparation course for MOS: Microsoft Office Outlook 77-731 certification exam.</li>
</ul>

<ul>
	<li>This course is accredited with MICT SETA upon successful completion of your Portfolio of Evidence (PoE) for Unit Standard U258897.</li>
</ul>

<ul>
	<li>Learnfast offers accredited courses for clients who choose the credit-bearing option. An additional fee is payable for accredited courses & exam vouchers. </li>
	<li>Get 12 months access to your course via our myWay Learning Platform that includes video lectures, extra resources, questionnaires and much more.</li>
	<li>Take full advantage of our new Hybrid Learning by attending on campus or virtually. Have all your classes ready to be downloaded and watched, anytime, anywhere. <a href="http://learnfast.co.za/pgs-153-hybrid-learning.html">(Read More) </a></li>
</ul>

<ul>
	<li>Attendees will learn practical skills which can be applied in the work environment. </li>
	<li>Complete all three levels of Outlook training and prepare to write the internationally recognized Microsoft Office Specialist (MOS) examination.</li>
</ul>

Duration

<div>In Class/Virtual Class, Hybrid Learning <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Learn More)</a></div>

<ul>
	<li>
	<div>1 Day (08:30 – 16:00) Classes are  presented via our Hybrid Learning allowing learners the flexibility to attend on campus or in the comfort of their home or workplace.</div>
	</li>
</ul>

<div>Online , Mentored Learning (<a href="https://learnfast.co.za/pgs-153-hybrid-learning.html" rel="noreferrer noopener" target="_blank">Learn More</a>)</div>

<ul>
	<li>
	<div>12 Months Self-paced, access anytime, anywhere via our myWay Learning Platform</div>
	</li>
</ul>

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Admission Requirements

It is assumed that the learner:

<ul>
	<li>Has completed the Outlook Intermediate course or is competent in Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application (ID 116935 - NQF Level 2)</li>
	<li>Can compose messages</li>
	<li>Can read and respond to messages</li>
	<li>Can manage messages and contacts</li>
	<li>Can work with tasks and notes</li>
	<li>Can customizing the Outlook environment</li>
</ul>

Important Notes

<div>
<ul>
	<li>
	<div>Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time</div>
	</li>
	<li>
	<div>Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order.</div>
	</li>
	<li>
	<div>For full day, on campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required.</div>
	</li>
	<li>
	<div>Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows.</div>
	</li>
	<li>
	<div>Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.</div>
	</li>
	<li>
	<div>Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training.</div>
	</li>
	<li>
	<div>Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</div>
	</li>
	<li>
	<div>Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients.</div>
	</li>
</ul>

CourseOutline

Module 1: Advanced Message Management

As you continue to use Outlook, your mailbox will grow to include more and more messages. To help you find what you need, Outlook provides you with several sorting tools that you can use. Over the course of this topic, you will learn about these tools.

<ul>
	<li>Customise email settings </li>
	<li>Manage automatic message content </li>
	<li>Use automatic replies </li>
	<li>Sort messages </li>
	<li>Filter messages </li>
	<li>Organise messages </li>
	<li>Manage junk mail</li>
</ul>

<hr />
Module 2: Managing Your Calendar

The Calendar workspace provides you with a complete calendar as well as scheduling tools to help you schedule and view upcoming appointments and events. Over the course of this lesson, you will learn about the calendar in Outlook and the various ways that you can view it.

<ul>
	<li>View the calendar </li>
	<li>Manage appointments </li>
	<li>Manage meetings </li>
	<li>Print your calendar</li>
</ul>

<hr />
Module 3: Advanced calendar and task management

To configure your calendar to suit your own unique workflow and needs, you have access to many different advanced calendar options. Over the course of this topic, you will learn about these options and how to use them.

<ul>
	<li>Manage advanced calendar options </li>
	<li>Manage additional calendars </li>
	<li>Manage meeting responses </li>
	<li>Assign and manage tasks</li>
</ul>

To help configure and maintain your contacts, Outlook has provided you with a variety of advanced contact options. Over the course of this topic, you will learn all about electronic business cards and managing advanced contact options. You will also learn how to create and manage contact groups.

<ul>
	<li>Edit an electronic business card </li>
	<li>Manage advanced contact options </li>
	<li>Forward contacts </li>
	<li>Export contacts</li>
</ul>

<hr />
Module 5: Sharing workspaces with others

An often forgotten Outlook feature is the ability to delegate access to your mail folders to other people if you are using a Microsoft Exchange e-mail account. During this topic you will learn how to delegate access to your mail folders and how to share your calendar and contacts.

<ul>
	<li>Delegate access to mail folders </li>
	<li>Share your calendar </li>
	<li>Share your contacts</li>
</ul>

<hr />
Module 6: Managing Outlook Data Files

Outlook data files save copies of individual Outlook items in a single file. Over the course of this topic you will learn how to back up Outlook items using Outlook data files.

<ul>
	<li>Back up Outlook data files </li>
	<li>Change data file settings</li>
</ul>

<hr />
Module 7: Managing E-mail Security

It is important to remember that e-mail is inherently insecure. Due to its design and protocols, e-mail is not protected while in transit from one e-mail address to another. However, Outlook does provide support for encryption, digital signatures, and other features that can help protect your data. During this topic, you will learn about some of the e-mail message security settings that Outlook has to offer.

<ul>
	<li>Configure e-mail message security settings</li>
</ul>

Available Exams and Certifications

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Outcomes

Upon completion of this course and successful assessment, learners will have acquired these skills

<ul>
	<li>Advanced message management</li>
	<li>Managing your calendar</li>
	<li>Advanced calendar and task management</li>
	<li>Advanced contact management</li>
	<li>Sharing workspaces with others</li>
	<li>Managing outlook data files</li>
	<li>Manage E-mail security</li>
</ul>

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