Emotional Intelligence Works
- Services SETA: 12611, US59201
This learning programme is intended for all persons who need to apply the principles and concepts of emotional intelligence to the management of self and others. At the end of this learning programme, the learner will be able to:
- Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations
- Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations
- Analyse the impact of emotional intelligence on life and work interactions
- Evaluate own level of emotional intelligence in order to determine development areas
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Pricing & Payment OptionsNEW SECTION -
Duration-
Full Time: 2 Days (08:30 - 16:00)
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Course PrerequisitesIt is assumed that people learning towards this Unit Standard are already competent in:
- Communication at NQF Level 4.
- Mathematical Literacy at NQF Level 4.
- Computer Literacy at NQF Level 4.
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CPD Credits
Our
Delivery Methods
Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.
Instructor-Led Classes
Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience, done during the traditional 08:00 – 16:00 working day.
Online Mentored Learning
Do a course at your pace via our “myWay Online Mentored Learning”, combining self-study with supported interactive online video lectures, an online course mentor, extra resources, questionnaires and more, all supported via out Online Student Portal.
Part Time Mentored Learning
Designed for the working professional, our part time programmes provides you with the flexibility and benefit of our myWay Blended Learning with at home exercises/assignments and mentored or in-class lectures at a manageable schedule and pace.
Our Hybrid Delivery Methods
Our Hybrid Delivery Methods
myWay Hybrid Learning is a technology mediated delivery method that extends the benefit of flexibility and technology to all students. Each Hybrid delivery method is described in the section below.
#AnywhereAnytime
Have all your classes ready to be downloaded and watched, anytime, anywhere.
#NoStudentLeftBehind
Never miss a classs because of health, traffic, or transport issues.
#Flexibility
A personalized class schedule, attend class on campus, virtually or both.
In Class or Virtual Class Based Learning
A technology mediated delivery method allowing campus based class or virtual class attendance, or a combination of both. Classes can be in the form of lecture based or mentored based.
Mentored Online Learning
A technology mediated, self paced online delivery method with personal mentorship.
Student Testimonials
"The training was well organized and I really enjoyed it. I learn more customer service and I hope it will do well to keep customer happy."
Albert Selowa, Excellent Customer Service"The instructor/facilitator was very very good. They are a good institute that I believe with their work will equip lot of south Africans with great skills. "
Daniel Mnisi, Excellent Customer Service“Trainer was very good, Learned a lot with short space of time. I can even start to do presentation tomorrow”
Dibuleng Mokgoshing, Delivering Effective Business Presentation"The course was amazing,opened up a new chapter for me,was great to hear where I need to improve.this is one of many I would like to do"
Angelique Swart, Emotional Intelligence"Very good ,enjoyed interaction between lecturer & class members ,very reliable"
Penelope Schrywer, Project Management Fundamentals"Very well organized and presented learnt a lot and definety put into practice .Peter did an outstanding job."
Sharon Stewart, New Management and Supervisory SkillImportant Notes
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Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
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Learnfast retains the right to change this calendar without any notification.
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Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
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For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
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Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
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Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
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Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.
Module 1: Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations
- Explain the principles of emotional intelligence with reference to examples from life and work situations
- Describe the concepts of emotional intelligence with reference to examples
Module 2: Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations
- Explain the importance of personal and interpersonal competencies in relation to interactions in life and work situations
- Analyse techniques for giving and receiving feedback to identify practices reflecting emotional intelligence
Module 3: Analyse the impact of emotional intelligence on life and work interactions
- Motivate the positive and negative impact of emotional intelligence through examples on intrapersonal and interpersonal level
- Explain the consequences of applying emotional intelligence with reference to examples from life and work situations
Module 4: Evaluate own level of emotional intelligence in order to determine development areas
- Analyse own responses to life and work situations in terms of the principles and concepts of emotional intelligence
- Analyse strengths and weaknesses with reference to the concepts and principles of emotional intelligence in order to identify development areas
- Describe techniques for improving own emotional intelligence in relation to development areas identified
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CampusStart DateEnd DateTypeBook Now
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23 May 202424 May 2024Full Time
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15 July 202416 July 2024Full Time
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21 August 202422 August 2024Full Time
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11 December 202412 December 2024Full Time
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CampusStart DateEnd DateTypeBook Now
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23 May 202424 May 2024Correspondence
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15 July 202416 July 2024Correspondence
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21 August 202422 August 2024Correspondence
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11 December 202412 December 2024Correspondence
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CampusStart DateEnd DateTypeBook Now
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23 May 202424 May 2024Full Time
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15 July 202416 July 2024Full Time
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21 August 202422 August 2024Full Time
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11 December 202412 December 2024Full Time