Essentials of Project Management (CAPM)
- Services SETA: 12611, US120372, NQF4, Credits: 5 and US120379, NQF4, Credits: 8
- Learnfast is a PMI Authorized Training Partner, this course is aligned to the Certified Associate in Project Management (CAPM)® certification exam.
Module 1: The Nature of a Project
After completing this module, the learner will be able to explain the nature of a project.
- The characteristics of a project
- The differences between project and non-project work
- The reasons for undertaking projects
- A range of types of projects and their complexity
- The basic project life cycle
Module 2: The Nature of Project Management
After completing this module, the learner will be able to explain the nature and application of project management.
- Define project management
- The differences between project management and general management
- Relationship between project management processes and technical processes
- Role of the project team member and the project manager
- Stakeholders, roles and responsibilities
Module 3: Structures in the Project Environment
After completing this module, the learner will be able to explain the types of structures that are found in a project environment.
- Reasons for defining structures for a project ·
- Programme and project hierarchies
- Structures for work, product and cost breakdown
Module 4: Application of Organisation Structures in a Project Environment
After completing this module, the learner will be able to explain the application of organisation structures in a project environment.
- Basic differences between a functional and matrix organisation structure
Module 5: Project Management Processes and Activities
After completing this module, the learner will be able to explain the major processes and activities required to manage a project.
- Key project management processes
- Reasons for planning and controlling a project
- Project Risk Management
Module 6: Understand Working as a Member of a Team
After completing this module, the learner will be able to demonstrate an understanding of working as a member of a team.
- Criteria and behaviours conducive to team working
- Team interfaces and roles
- Disruptive behaviours
Module 7: Collaborate with other Team Members to Improve Performance
After completing this module, the learner will be able to collaborate with other team members to improve performance.
- The importance of consultation and joint decision-making
- Constructive, non-disruptive behaviours
- Situations that are a cause of conflict in a group
Module 8: Participate in building relations between team members and other stakeholders
After completing this module, the learner will be able to participate in building relations between team members and other stakeholders.
- The importance of building relations between team members and stakeholders
- Project stakeholders
- The importance of honoring commitments to stakeholders
- Methods and techniques for building team coherence and spirit
- Feedback which leads to constructive and productive working relationships
Module 9: Respect differences to enhance interaction between team members
After completing this module, the learner will be able to respect personal, ethical, religious and cultural differences to enhance interaction between team members.
- The differences between team members
- The importance of showing respect to each other
- Behaviours that are of concern to individuals
- Support other team members' feelings and needs
Module 10: Use a variety of strategies to deal with potential or actual conflict in a project team
After completing this module, the learner will be able to use a variety of strategies to deal with potential or actual conflict in a project team.
- The kinds of conflict that could arise in a project team
- Strategies for creating a positive working environment for a project team
- Situations that hamper efficiency in a project team
- Support systems available to the project team